Troubleshooting & FAQs Download Area
Interference issues
2. SmartyCam GP HD interferences
Ver. 1.00 (Mar, 3rd 2017)
Problem 1: Not stable connection between SmartyCam and Dash/Logger
Effect: NO CONNECTION message on the SmartyCam display
Note: This issue has been solved starting from SmartyCam GP HD SN 4100870, on Dec 2014
Solution: Utilize the FILTERED CAN CABLE Part Number X70FSC130
Problem 2: Noises on the movie or on the SmartyCam display
Effect: Green screen, bad image, locked image
Solution:
Utilize the FILTERED CAN CABLE Part Number X70FSC130, in production since Dec 2nd, 2014 in SmartyCam GP HD
SN 4100870
Utilize the Shielded LVDS CABLE, Rev.3, Part Number V02566590 in production since October 2015
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